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Policies and Insurances

Appointment Policies

We believe it is important that patients keep their regularly scheduled appointments so that dental care is provided in a timely fashion to maintain ideal dental health. Our staff expects you to keep your scheduled appointments unless unusual circumstances arise. We require a minimum of 24-hour’s notice to cancel any dental appointments.  A missed appointment fee may be applied to your account or a scheduling fee may be required prior to making an appointment if you fail to show or cancel your dental appointment. In the event of frequent cancellations or several missed appointments, you may be dismissed from treatment at Dahm Dental.

In order for our patients to have a better understanding for treatment, we only schedule two family members per day.

Payment Policies

Dahm Dental expects payment at the time of service. For patients with Delta Dental insurance or other insurances that pay directly to Dahm Dental, your estimated co-insurance is expected on the date of your dental appointment. For insurance companies who reimburse the patient directly, payment in full for dental services is expected at the time of your appointment.  We accept Visa, MasterCard, Discover, American Express, PayPal, personal checks, and cash.

Dahm Dental has several financing options available which include the acceptance of cash, check, debit and credit cards, AdvanceCare Dental and Care Credit (3rd party financing companies), ACH auto debit withdrawals, and discounts for large treatment plans that are paid in full before service is rendered. Please ask to speak with our Financial Coordinator to discuss a personalized plan to meet your individual needs.

Insurance Policies

Dahm Dental will file your dental insurance claims with your dental insurance company as a courtesy to our patients whether we are a preferred provider for your insurance policy or not. We are a preferred provider for most Delta Dental insurances; however, we are not a preferred provider for any other dental insurance company. We can still file to our dental insurance company, but it will be considered out-of-network benefits. Upon receipt of your services, we will provide you with an estimation of your co-insurance due. Payment for services is due at the time of your appointment.  In some instances, the dental insurance company will pay you, the subscriber.  Hence, payment will be do in full at the time of service.  


At this time, we are not accepting new Medicaid insurance patients. We are not a provider for the Dental Wellness Program through Delta Dental as well as Wellmark Federal Employee Basic Option 111 or 112 plans; therefore, services rendered under these two insurance programs, patients will the responsible for full payment.  



Read what people are saying about us.

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After many years of being self-conscious about my smile due to an overbite and overlapping teeth, I decided to have a consult about having braces (preferably Invisalign). Due to all the correction needed, wire braces were my only option. After 5 years of various correction procedures I am now proud of my smile. Dr. Jeff and the staff were always prompt and very encouraging during each visit.

~Sandy V.S.

I had an appointment this morning for a crown prep. I was seated a few minutes before my actual appointment time. I was seen immediately by the assistant who prepped me for my local anesthetic. The anesthetic was given gently and painlessly. When I was thoroughly numb the procedure was started and finished in a shorter time than I had thought it might be. I was happy with all the services I received. Everyone from office staff to those assisting and performing the services were courteous and efficient. Dr. Dahm was his usual friendly professional self. I would recommend this dental practice to anyone needing dental care.

~Sue S. (October 2016)

I know, through my own work experience, that working with the public can be trying at times, and sometimes it is difficult not to fall into a "negative" mode, which really does none of us any good. I am not sure whether a "negative" atmosphere shows its face when dealing with people, as much as a "positive" atmosphere does, or not. I am inclined to think not, but anyway, I would like to say that I am proud of everyone in your office, for creating and keeping that "positive" atmosphere, for all of us patients, because it truly does make a difference in the way we feel while we are there, and when we leave the office. I don't ever remember giggling several times during a dentist appointment, but couldn't help myself yesterday morning, as Dr. Dahm moved through the office, greeting, reassuring, and caring for people. The girls who helped me through the x-rays, molds, and other necessary procedures were awesome, as well! "Good Job", "You're doing great", etc., while in a place where most people are a little uncomfortable, at best, is so nice to hear. And, when I was confused about just where in my mouth my filling would go, the girls were so kind in explaining that they really were going to work on the correct tooth. LOL! I am running on here, but I think too often in business, the main feedback that people get, is the negative stuff. I have always tried to counter that, by letting people know when I really do appreciate what they have done "for" me, instead of "to" me, and I will be the first to admit that trust does not always come easy for me - just the way I am. And, I feel that an establishment's "true colors" show in instances like I had yesterday, when I needed some reassurance that everything was okay. I am so appreciative of the way everyone handled that (sorry that I took up precious time), but now I know, that if/when I truly do need help, it will be there, and given in a kind and understanding manner. That means a LOT to me! So, in closing, in the middle of the night, during my usual "awake" time, I just kept thinking WOW! I just don't know of a better way to express my feelings! And, of course, THANK YOU to everyone in that office, because it takes every person in an environment like that to maintain a caring and positive atmosphere! I notice and I appreciate all of it, and I would recommend anyone I know to become a patient there!

Pam B.

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